We follow the instructions of Finnish Competition and Consumer Authority with our booking and cancellation policy. Please read more here:

https://www.kkv.fi/en/facts-and-advice/buying-and-selling/contracts/general-terms-and-conditions/general-terms-and-conditions-for-package-travel/

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Administrative costs as agreed (service charge), if a booking is cancelled at least 45 days before the start of the trip

A booking fee (service charge), if a booking is cancelled less than 45 days but at least 21 days before the start of the trip

50% of the price of the package, if a booking is cancelled less than 21 days but at least seven days before the start of the trip

75% of the price of the package, if a booking is cancelled less than seven days but at least three days before the start of the trip

95% of the price of the package, if a booking is cancelled less than three days before the start of the trip

100% of the price of the package, if a customer does not attend the trip and a booking is not cancelled before the start of the trip