Email us at:
Call us at: +358 40 674 5290
What data do we collect and how do we use it?
We collect only information needed for the process of your booking or when informing you about services and special offers we think you might like.
This kind of data is your name, your citizenship, your language, your phone number and your e-mail address.
In some cases we also need information about your special diets and information of your current health.
How do we collect your data?
You directly provide Åland expeditions Ab Oy with most of the data we collect. We collect data and process data when you:
- Make a booking
- Voluntarily complete a customer survey or provide feedback on any of our message boards or by email.
- Use or view our website via your browser’s cookies.
How do we store your data?
Åland expeditions Ab Oy securely stores your data at word document which is behind the password and can only be viewed by Åland expeditions Ab Oy personal.
We store your data as long as needed for the service you have ordered. After your customership is over and we don’t need your information, those will be deleted.
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.
We use Google analytics on our website. Read more about their private policy here:
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Åland expeditions Ab Oy has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s office:
Visiting address: Ratapihantie 9 000520 Helsinki
Telephone number: +358 (0)29 566 6700